DecaLeap CRM - a complete system for customers and sales,
with detailed dashboards for managers and staff.
And optional modules on top: tasks and projects, logistics, finance, sales commissions, suppliers, and running your E-Commerce storefront. All of it in one system - and one true picture of the organisation.
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Everything from the keyboard: a new order, a product price, a document number, then a quote in any currency
Most businesses are not short of software.
They have too much of it.
A spreadsheet for pricing, one system for orders, another for the warehouse, a file for commissions, and accounting software nobody talks to. Every hand-off between them is a place where information falls through.
What most businesses live with
The quote came out of a spreadsheet
The order was recorded somewhere else, and the agreed price is not what the invoice says.
The warehouse cannot see priority
It lives only in the sales manager’s head, outside any system.
Commissions are calculated by hand
A monthly spreadsheet, arguments with reps, and nobody is certain what was paid.
The books are disconnected
Export, map, paste - and end up with two different numbers for the same month.
In DecaLeap all four end inside the system ↓
Five things that finish
inside DecaLeap.
Five points where the work finishes inside the system - no spreadsheet on the side, no second vendor, no other system to reconcile with it afterward.
A customer price and a reseller price on the same quote
On a channel sale the quote carries both: the customer price is the field you edit, and the reseller price is derived from it by the reseller’s group - so the two numbers cannot contradict each other. The invoice is addressed to the reseller, who is the party billed, while the end customer is named on it and goes on as the ship-to. Sell-through reporting shows what moved through each reseller and which end customer it reached, beyond the raw total they bought from you.
Goods on a pallet and a licence in an email - one order
The same order carries a physical product with its carton, weight and waybill, and beside it a licence key with a renewal date that goes out by email. Both land on the same invoice, the same customer record and the same report. When the renewal falls due, the system prices a fresh renewal quote from the current price list.
The people who did the work get paid inside the same system
A rep, a freelancer, a contractor or an instructor: the agreement, the invoice they submitted, the transfer that went out and its reference all sit on one person record, with multi-step approval before money leaves. Commission is separated from salary in the arithmetic, so the two figures stay accurate even when a monthly payroll transfer goes out at the same time, and year-to-date reconciliation says what accrued against what was paid. The system that recorded the sale is the one that pays for it.
Every customer reads your paperwork in their own language
Language is a field on the contact, so a quote, an invoice, a delivery note or a payment reminder is produced directly in the language that person reads. You choose which languages your company works in, from fourteen, and the standing texts every document carries (payment terms, bank details, a country-of-origin declaration) are kept separately in each. The interface itself runs in four, so the salesperson in one country and the buyer in another are each reading their own. Right-to-left is handled in the PDF itself, so the document arrives laid out and spelled correctly together.
Domestic or export follows the customer’s own profile
The customer’s billing profile decides whether an order is domestic or export, and the VAT treatment, currency and documents follow from it. Two currencies can sit on one order with the conversion rate frozen per document at its own date, and document numbers run in series with a register that shows where one is missing. A business selling at home and abroad runs both in one system and one set of books.
The system configures itself to your business.
Tax - your local regime or a generic one, VAT percentage and business type, set in Settings. Currency - single or dual, with the primary currency you choose. Statuses - your own order stages and lead pipeline, added and reordered yourself. Paperwork - which fields appear on a quote, an invoice and a delivery note, with your logo and colors. Permissions - which modules each person on the team can see. An order for software or a service goes out without the logistics part, based on the product type.
One Core, 10 modules around it.
Core is a complete CRM - customers, sales and pricing - and every user has it. Around it sit the modules, each standing on its own and fitting with the others on the same data. Your edition decides which are open, and inside the system access is still granted per employee.
Core
- Customers, contacts and company hierarchy: parent, child, Ship-To, intermediary - with a dedicated mailbox for accounting and for delivery updates
- Orders with a full lifecycle from quote to delivery
- Multi-language quotes, invoices, delivery notes and RMAs
Pricing & Catalog
- Product families, quantity tiers and a per-family discount curve
- Promotions and discounts per product, per family and per customer - and a promotion can be marked "offered only", so it is shown to the salesperson and enters the price only when they apply it
- Variant builder with automatic SKUs from a scheme you define
Tasks & projects
- Tasks and subtasks at any depth, with automatic status roll-up to the parent
- A project with a goal, milestones, a lead and a team - and a task becomes a project in one click
- A kanban board with drag-between-statuses, or a list view
Logistics & Suppliers
- Suppliers, lead times and production tracking
- Procurement: one tender to several suppliers, side-by-side offers, and an award that flows into the price list and the customer quote
- FIFO stock allocation by priority and required date
Customer portal
- A ticket opened here appears immediately with the support team.
- Customers sign in and see their own orders, documents and products
- Open a support ticket and follow it, with a notification when you reply
Support & Service Tickets
- The team's reply also appears in the customer's portal, alongside the email.
- Tickets with automatic routing and SLA measurement
- Reassignment and a manager queue, with an alert on a ticket left waiting
Commissions & Distributors
- Two commission models: percentage of sales, or quarterly target
- A different rate for new versus established customers, by start date
- Distributors and sell-through to the end customer
Workforce Payments
- Engagement agreements for employees, freelancers and contractors
- Contractor invoices broken down into salary, commission, expenses and travel
- Batch Swift transfers with a reference per payment
Expenses & Travel
- One trip holds flights, hotels, meetings and incidental costs
- A payment source per expense: company card, or personal card for reimbursement
- Planned versus actual, with a trip summary report
E-Commerce & Licensing
- Store backoffice: orders, statuses, stock and vendors
- Several storefronts from one system - each site has its own key, domain, currency and catalogue, and the same product can appear under a different name and price in each
- Digital licensing: keys, user codes and activation tracking
Events & Workshops
- A product becomes an event: a class, a workshop, a course or a meeting
- Weekly, fortnightly or monthly recurrence - or a one-off
- Real capacity: a full session closes, and the waiting list promotes itself
Marketing & Leads
- A capture form of its own for every site and every kind of customer - no duplicates, no second system
- The lead source is a required field: campaign, form and site are recorded the moment a lead arrives
- The whole funnel: how many leads came in, how many became customers, and how long each stage took
📊 Accounting Sync In formal licensing Statutory tax reports are in licensing and will be listed here when ready. Reconciliation with your accounting system (monthly import, column mapping, audit) works today.
The same system. Each person’s choice.
Colours are semantic tokens from the ground up, so every screen, table and document reads correctly in both modes. The switch belongs to each user.
Two questions, and nothing to work out.
How many people will be in the system, and which edition matches how the business runs. One edition for the whole company, priced per user per month, and the price per user falls as the account grows.
Say who is in the system
Everyone who needs access gets a user. Nobody is counted twice, and nothing is added per document or per order.
Choose an edition
Solo if the business is not registered for VAT - receipts only, because that is all such a business may issue. Start for running sales and the books. Business when there is a service team and customers looking in. Trade when goods go out and there is a reseller channel.
That is the whole bill
The edition price times your headcount, and the price per user falls as the account grows. Inside the system, access is still granted per employee - so a warehouse operator does not see payroll.
Connects to what you already run.
Email with the customer is gathered into their record. Payment processing, Google sign-in, shipping rate zones, and a lead form that feeds the system straight from your website.
Start small.
Grow when you are ready.
A 30-day free trial with the whole system open, so you can see which edition fits you. Your system is ready in minutes, and we are on hand to help import your data and set up your processes.
No credit card · cancel anytime