DecaLeap
עב Start free
Legal

Terms of Service

Last updated: 10/09/2026

These terms apply to the use of DecaLeap, a software service operated by ESK Marketing Services Ltd (company no. 516791738). When a company signs up, the person signing up confirms they are authorised to bind it. Where a signed commercial agreement exists between us, that agreement prevails over this page wherever the two differ.

1. What the service includes

DecaLeap is a cloud business-management system. Your account includes Core plus the modules you bought, for the number of users agreed. We add capability and improve screens continuously; we will not remove material capability you rely on without prior notice.

  • Sign-up is for registered companies and sole traders, and for people over 18.
  • Access is per named user. Each account is a personal login tied to one individual - sharing one account between employees is not permitted.
  • Permissions are set by your own administrator, per module and per employee.
  • Trial: no credit card, with all modules included and an unlimited number of users, stoppable at any time. The clock starts at sign-up.
  • When the trial ends, a 14-day grace period follows in which the system keeps working, with a reminder to arrange payment. An account that has not subscribed by the end of it moves to view-only mode: data stays visible and exportable, but cannot be edited, until payment is arranged.
  • If you chose Free at sign-up, the account moves to Free automatically when the trial ends, as long as it has up to 2 active users: modules outside Free turn off and their data is kept. With more users the usual path applies until you reduce to 2 or subscribe.
  • The number of users and the modules are set when you move to payment: you choose how many users, which users and which modules, and billing follows that choice.
  • The details you give at sign-up - name, email, company number - must be accurate. Invoices and system mail go to the address you gave, and delivery to a wrong address is the registrant’s responsibility.

2. Payment and renewal

Prices are published on the pricing page, per user per month. The default is annual billing in advance; monthly billing is available at a 15% uplift.

A module added mid-term is charged immediately, pro rata, aligned to your existing renewal date - so the account keeps a single renewal date.

The price of a period already paid for does not change within it. Any future price change is communicated before renewal.

3. Your data

The data you enter is yours. We process it to run the service for you and for nothing else - we do not sell it, rent it, or train models on it for the benefit of other customers. This commitment describes our own use of the data; the free tier of the AI assistant works as the next paragraph says.

The built-in AI assistant is on by default, and your administrator can switch it off in the settings. On its free tier, an external AI model service receives the questions, the records the assistant reads to answer them, and the user's name and company name. That service may keep them and use them to improve its models.

Excel and CSV export is available from every list screen - during a grace period, on the Free edition and in view-only mode alike. Full detail is in the privacy policy.

4. Prohibited use

  • Uploading unlawful content, or content you have no right to hold.
  • Attempting to reach another customer’s data, bypass permissions, or test the system without our written permission.
  • Using the service to send unsolicited mail contrary to law.
  • Reverse engineering, decompiling or disassembling the software; using automated means (scripts, bots, crawlers) to access the system or extract data from it; or probing for routes or interfaces beyond those the screens present. An account detected doing so will be blocked and, on a repeat, access for the whole organisation will be blocked.
  • Reselling, renting or granting third-party access without a signed reseller agreement.

5. Availability and support

Availability targets, maintenance windows and response times are set out on the service level page.

6. Ending the service

You may cancel at any time yourself, by clicking “Cancel subscription” in the modules settings area, or by stopping payment. No email is needed. Cancellation takes effect at the end of the period already paid for, and access continues until then. Details are on the cancellations and refunds page.

We may suspend an account for non-payment or material breach, after notice and an opportunity to remedy - except where continued use harms other customers or breaks the law.

7. Warranty and limitation of liability

The service is provided as is. We do not warrant that it fits a particular purpose you choose for it or that it runs uninterrupted, and we are not liable for indirect loss or loss of profit.

Our total financial liability to you, on any cause of action, is limited to the amount you actually paid in the twelve months before the event.

8. Changes to these terms

A material change is emailed to the account administrator and shown in the system at least 30 days before it takes effect. Continued use after that date is acceptance.

9. Governing law and jurisdiction

These terms are governed by Israeli law alone, and the courts of the Central District, Tel Aviv have exclusive jurisdiction.

ESK Marketing Services Ltd, company no. 516791738 · 5 Haasis St, Rishon LeZion 7549316 · info@decaleap.com